Complimentary Express Delivery:
Maison De Voyage offers complimentary express delivery for all orders.
The shipping time frame for express delivery is two to four business days.
For shipments too remote or rural areas including but not restricted to regional Northern Territory, Queensland and Western Australia, please allow additional time for delivery.
Orders placed after 12:00pm AEST, public holidays or over the weekend may not be processed until the next business day.
During sales and busy holiday periods, your order may be subject to shipping delays. Should you have any questions or concerns, please contact our Client Services team via firstname.lastname@example.org.
Maison De Voyage delivery partner is DHL and all orders require a signature upon delivery. Should no-one be available to sign and accept delivery, DHL will leave a card in your mailbox requesting for you to please phone them to reschedule your delivery at a time that suits you. If the buyer requests an 'Authority to Leave' upon receiving their DHL shipping update, the buyer accepts all responsibility should the parcel go missing.
Same Business Day Delivery:
Maison De Voyage offers same business day delivery for selected Sydney Metropolitan addresses for a flat rate of $30.
Same business day delivery orders must be placed by 12:00pm that day. Orders placed after 12:00pm AEST, public holidays or over the weekend may not be processed until the following business day.
Please note we will endeavour to have your order delivered by 6pm on the same business day you made your order (excluding weekends and public holidays).
To ensure there are no delays, please make certain you have entered your complete and accurate shipping address.
Postcodes eligible for same business day delivery include 2023, 2026, 2022, 2024, 2031, 2034, 2027, 2028, 2030, 2011, 2033, 2035, 2021, 2029, 2025, 2015, 2038, 2008, 2043, 2045, 2032, 2020, 2036, 2042, 2049, 2009, 2016, 2018, 2039, 2000, 2010, 2048, 2007, 2017.
Maison De Voyage delivery partner for same business day delivery is Direct Couriers. Please note that all orders require a signature upon delivery. Should no-one be available to sign and accept delivery, Direct Couriers will attempt re-delivery the following day.
International Delivery (Outside of Australia):
For international orders, please email email@example.com.
Orders will not be shipped to P.O Boxes, parcel lockers, APO addresses, hotels, hospitals and college dormitories.
Please note that Maison De Voyage only accepts Australian issued cards.