Personal Information We Collect:
When you visit our Site, we automatically collect certain information about your device, this includes but is not limited to, information about your web browser, IP address, time zone, some of the cookies that are installed on your device, information about the individual web pages or products that you view, what websites or search terms that referred you to our Site, and information about how you interact with our Site. We refer to this automatically collected information as “device information”.
We collect device information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit All About Cookies.
- “Log files” track actions occurring on our Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse our Site.
Additionally, when you make a purchase or attempt to make a purchase through our Site, we collect certain information from you, including your name, billing address, shipping address, email address, phone number and payment information (Maison De Voyage Pty Limited does not store or keep credit card numbers from online transactions on file. Only the last four digits and expiry date of your credit card are kept by the Shopify Payment System for order verification and identification purposes only). We refer to this information as “Order Information.”
In an unlikely event where a credit card is used without the card holder’s authorisation, the card holder must notify their card provider who will advise of their rules and procedures.
How do we use your Personal Information?
We use the order information that we collect generally to fulfil any orders placed through our Site (including processing your payment, arranging shipping, and providing you with invoices and/or order confirmations).
Additionally, we use this order information to communicate with clients; screen orders for potential risks or fraud using a reputable fraud system; and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products.
We use the device information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with our Site, and to assess the success of our marketing and advertising campaigns).
With every online transaction where personal information is shared there is a potential risk of fraud. This is why Maison De Voyage Pty Limited uses a reputable fraud system to help fight/prevent fraud and to protect all customers information.
Sharing your Personal Information:
We share your personal information with third parties who provide a service to us, to help us use your Personal Information, as described above and to help protect your personal information. For example, we use Shopify to power our online store (you can read more about how Shopify uses your Personal Information here: Shopify Privacy. We also use Google Analytics to help us understand how our customers use our Site (you can read more about how Google uses your Personal Information here: Google Privacy. You can also opt-out of Google Analytics here: Google Opt-Out.
Finally, we may also share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
When an order is placed online or when information is provided to Maison De Voyage Pty Limited, you consent to Maison De Voyage Pty Limited disclosing your information to third parties.
As described above, we use your personal information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page here: NAI.
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: Opt-Out Portal.
Do Not Track:
We do not alter our Site’s data collection and use practices, when we see a do not track signal from your browser.
When you place an order through our Site, we will maintain your order information for our records unless and until you ask us to delete this information.
Should you have any questions, require further information about our privacy practices or would like to make a complaint, please contact Maison De Voyage Pty Limited by e-mail at firstname.lastname@example.org or by mail using the details provided below:
Maison De Voyage PTY Limited (ACN: 644 311 160)
PO BOX 362
Rose Bay NSW 2029